SupportCandy Knowledgebase Integration

Description

Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. This add-on will integrate popular Knowledgebase plugins available for WordPress. This is list of available integrations and still counting –

Knowledgebase by PressApps

WP Knowledgebase by Maeve Lander

Helpguru Knowledgebase by HeroThemes

BasePress Knowledgebase by 8Bits in a row

BWL Knowledgebase Manager by xenioushk

Knowledge Base for Documents and FAQs by Echo Plugins

KnowledgeBase X w/ FAQ, Glossary Powered by WPBot ChatBot/HelpDesk

BetterDocs – Best Documentation & Knowledge Base Plugin by WPDeveloper

These add-ons integrated with SupportCandy so that agents can use Knowledge-base while replying to tickets. They can insert either Knowledge-base link or Knowledge-base contents to reply description just like macros or canned replies